Privacy Policy

Information We Collect

We collect information that you voluntarily provide to us when you:

• Create an account — name, email address, phone number, shipping address.
• Place an order — billing address, payment information (processed securely through third-party gateways), phone number.
• Contact us — name, email address, phone number, and any information you share in your message.
• Subscribe to our newsletter — email address.
• Interact with our website — we automatically collect certain information through cookies and similar technologies, including IP address, browser type, device information, pages visited, and browsing behavior.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including sending order confirmations and shipping updates.
• To communicate with you about your orders, account, and inquiries.
• To send you marketing communications and promotional offers (with your consent).
• To improve our website, products, and customer experience.
• To detect and prevent fraud, unauthorized transactions, and other liabilities.
• To comply with legal obligations and enforce our terms and conditions.

Data Protection & Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology and processed through PCI-DSS compliant payment gateways. We do not store your complete payment card details on our servers. Your personal information is stored on secure servers and is accessible only to authorized personnel who are bound by confidentiality obligations.

Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and provide personalized content. We use essential cookies for website functionality, analytics cookies to understand how visitors interact with our site, and marketing cookies to deliver relevant advertisements. You can control cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies as described in this policy.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and sending communications. These third parties include payment gateways (Razorpay, PayPal), shipping partners (Delhivery, India Post), analytics providers (Google Analytics), and communication platforms (WhatsApp Business API). These providers are contractually bound to protect your data and use it only for the specific services they provide to us. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal obligations.
• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Restrict or object to the processing of your data in certain circumstances.
• Request data portability to another service provider.
• Withdraw consent at any time where we rely on your consent to process your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your request within 5-7 business days. We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated revision date.